Privacy Policy
Bird Dog Flight Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our website, SMS/text messaging programs, email, phone calls, and other digital platforms (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address.
Communication Data: Text message content, email interactions, phone call details, and related metadata (e.g., time sent, IP address).
Usage Data: Website browsing activity, device information, browser type, and referral data.
Consent Records: Time/date and method of your opt-in or opt-out preferences.
2. How We Collect Information
We collect your information in the following ways:
When you submit a form requesting more information.
When you opt in to receive text messages, emails, or phone communications.
Through your interactions with our website or digital platforms.
From third-party providers assisting us in delivering the Services.
3. How We Use Your Information
We use your personal information to:
Respond to your inquiries and provide the services you’ve requested.
Send transactional or promotional messages (SMS, email, or calls) with your consent.
Improve and personalize our services and communications.
Comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell your personal data. We may share your information with:
Service providers who assist in delivering our Services (e.g., messaging platforms, email providers).
Legal or regulatory authorities, if required by law or to protect our rights.
Affiliated businesses, for business operations, only when aligned with this policy.
All third-party partners are contractually required to protect your information and may not use it for their own purposes.
5. Your Privacy Choices
You have the right to:
Access the information we collect about you.
Correct inaccurate or outdated personal data.
Delete your personal information (subject to certain legal exemptions).
Opt out of receiving marketing messages at any time.
Opt-Out Instructions:
SMS/Text: Text “STOP” to the shortcode or number from which you received our message.
Email: Click the “unsubscribe” link at the bottom of the message.
Phone Calls: Inform the caller or contact us directly using the information below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected unless a longer retention period is required or permitted by law. If you opt out of communications, we may retain your information in a suppression list to ensure you are not contacted again.
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage is 100% secure.
8. Age Restrictions
Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website and will include the effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.